Privacy Policy

1. Information We Collect

We collect information you provide directly to us, including but not limited to: your name, email address, account credentials, payment information, and any content you upload, create, or generate through the Service (collectively, “User Data”). We also automatically collect technical information such as IP addresses, browser type, device identifiers, usage patterns, interaction logs, session data, cookies, and analytics information when you access or use the Service.

Additionally, we collect metadata associated with your content, including but not limited to prompts, generation parameters, editing history, export configurations, project data, and any other inputs or outputs generated through your use of the platform.

2. How We Use Your Information

We use all collected information for the following purposes, without limitation:

• To provide, operate, maintain, and improve the Service and its features
• To train, develop, and enhance our AI models, algorithms, and machine learning systems
• To analyze user behavior and usage patterns to improve user experience and platform performance
• To process transactions and manage your account, subscriptions, and credit balances
• To communicate with you regarding service updates, promotions, and marketing materials
• To comply with legal obligations and enforce our Terms of Service
• For any other purpose related to operating, maintaining, and growing our business

3. Information Sharing & Disclosure

We may share, transfer, or disclose your information, including User Data, with the following categories of recipients:

• Third-Party Service Providers: Including cloud hosting providers, AI model providers (such as Fal.ai, Replicate, and others), payment processors, analytics services, and other vendors necessary to operate the Service
• Business Partners: We may share aggregated or individual user data with strategic partners, affiliates, and collaborators for the purposes of enhancing the platform, developing new products, conducting research, or pursuing business opportunities
• Corporate Transactions: In the event of a merger, acquisition, reorganization, bankruptcy, or sale of all or a portion of our assets, your information may be transferred as part of such transaction
• Legal Requirements: When required by law, regulation, legal process, or governmental request, or when necessary to protect our rights, safety, or property
• With Your Consent: We may share your information with other parties when you expressly consent to such sharing

4. Data Retention

We retain your information for as long as we deem necessary or useful for our business purposes, which may extend beyond the termination of your account. We may retain and use your data indefinitely to improve our services, comply with legal obligations, resolve disputes, and enforce our agreements. Deletion of your account does not guarantee the removal of all associated data from our systems or from the systems of our third-party providers.

5. AI Training & Content Usage

By using the Service, you acknowledge and agree that content you create, upload, or generate through the platform—including prompts, images, videos, audio files, and associated metadata—may be used to train, improve, and develop our artificial intelligence models and machine learning systems. This usage may include the content being processed by third-party AI providers as part of the generation pipeline. You grant us an irrevocable, worldwide, royalty-free license to use such content for these purposes.

6. Cookies & Tracking Technologies

We use cookies, web beacons, pixel tags, and similar tracking technologies to collect information about your usage of the Service. These technologies help us analyze trends, administer the platform, track user movements, and gather demographic information. By using the Service, you consent to the use of these technologies. You may manage cookie preferences through your browser settings, although doing so may impact the functionality of the Service.

7. Security

While we implement reasonable security measures to protect your information, no method of transmission over the Internet or method of electronic storage is 100% secure. We cannot guarantee the absolute security of your data and shall not be liable for any unauthorized access, loss, or breach of your information.

8. Children’s Privacy

The Service is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete such information.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence, including the United States and other jurisdictions where our service providers operate. These countries may have data protection laws that differ from those in your jurisdiction. By using the Service, you consent to such transfers.

10. Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal information, such as the right to access, correct, or delete your data. To exercise any such rights, please contact us at the address below. We will respond to your request within a reasonable timeframe, subject to applicable legal requirements. Please note that certain data may be exempt from such requests, and we reserve the right to retain information as permitted by law.

11. Changes to This Policy

We reserve the right to update or modify this Privacy Policy at any time without prior notice. Changes are effective immediately upon posting to the Service. Your continued use of the Service after any changes constitutes your acceptance of the revised policy. We encourage you to review this page periodically.

12. Contact

For questions or concerns regarding this Privacy Policy, please contact us at privacy@hyperdream.ai.